At royelbd, we believe that your personal information belongs to you. This privacy policy explains exactly what data we collect, why we collect it, how we store it and what rights you have over your own information. We wrote this in plain language so every player in Bangladesh can understand it without needing a law degree.
Last updated: January 2025
When you create an account on royelbd, we ask for certain personal details to verify your identity and set up your profile. This is standard practice for any online betting platform and it helps us keep the platform safe for everyone. The types of information royelbd collects include the following:
| Data Type | Examples | When Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, national ID | Registration & verification |
| Contact Details | Phone number, email address | Registration |
| Payment Information | bKash/Nagad account, bank details | Deposits & withdrawals |
| Device & Technical | IP address, browser type, device model | Every visit |
| Activity Data | Games played, bet history, session duration | During platform use |
We only collect information that is necessary for operating the royelbd platform. We do not ask for data that has no clear purpose. If we ever need additional information from you, we will explain exactly why before requesting it.
royelbd uses your personal data for specific, legitimate purposes. We do not collect data just to have it sitting in a database. Every piece of information serves a clear function in making your experience on royelbd better and safer. Here is how we use the data we collect:
royelbd will never use your personal data to spam you with irrelevant marketing. If we send you promotional messages, you can opt out at any time through your account settings or by contacting our support team.
We understand that payment information is the most sensitive data you share with royelbd. That is why we handle it with extra care. When you deposit or withdraw funds through bKash, Nagad or bank transfer, royelbd processes the transaction through encrypted channels. We do not store your full payment credentials on our servers. Instead, we use tokenized references that allow us to process transactions without keeping your actual account numbers in our database.
Transaction records including amounts, dates and payment methods are retained for accounting purposes and to help resolve any disputes. These records are stored in encrypted form and access is restricted to authorized personnel only. If you close your royelbd account, transaction records may be retained for a period required by applicable regulations, after which they are securely deleted.
royelbd uses cookies and similar technologies to make the platform work properly and to understand how players interact with our site. Cookies are small text files stored on your device when you visit royelbd. They help us remember your login session, your language preferences and other settings so you do not have to re-enter them every time you visit.
We use the following types of cookies on royelbd:
You can control cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of royelbd, such as logging in or making deposits. royelbd does not use cookies to track your activity on other websites.
royelbd takes data security seriously. We use industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. Our security practices include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage for sensitive data at rest, regular security audits and penetration testing, and strict access controls that limit who within royelbd can view personal data.
While we implement strong security measures, no system connected to the internet is completely immune to threats. royelbd continuously monitors for potential vulnerabilities and updates our security infrastructure as new threats emerge. If we ever detect a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain the situation.
royelbd does not sell your personal data to anyone. Period. We do not share your information with advertisers, data brokers or any third party that wants to use it for their own marketing purposes. Your data stays within royelbd unless one of the following limited exceptions applies:
Any third party that processes data on behalf of royelbd is contractually required to protect that data to the same standard we apply ourselves. They cannot use your data for any purpose other than the specific service they provide to royelbd.
As a royelbd player, you have clear rights over your personal data. You can exercise any of these rights by contacting our support team. We will respond to your request within a reasonable timeframe, typically within 48 hours.
royelbd is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. During registration, we verify your age through the information you provide. We may also request additional identification documents to confirm your age before processing withdrawals. If we discover that a minor has created an account on royelbd, we will immediately close the account, void all bets and delete all personal data associated with that account. For more details, see our Responsible Gaming page.
royelbd may update this privacy policy from time to time to reflect changes in our practices, new features on the platform or updated legal requirements. When we make significant changes, we will update the date at the top of this page and may notify you through your registered email or a notice on the royelbd platform. We encourage you to review this page periodically. Your continued use of royelbd after changes are posted constitutes your acceptance of the updated privacy policy.
If you have any questions about this privacy policy, want to exercise your data rights or have concerns about how royelbd handles your personal information, please reach out to our support team. We are available around the clock and take every privacy inquiry seriously.
Every piece of data you send to royelbd travels through SSL/TLS encrypted channels. Whether you are logging in, making a deposit through bKash or updating your profile, your information is protected from interception at every step.
Your personal and payment data is stored in encrypted databases with strict access controls. Only authorized royelbd personnel can access sensitive information, and every access is logged and monitored for suspicious activity.
royelbd never sells, rents or trades your personal information to third parties. Your data is used exclusively to operate the platform and provide you with a better gaming experience. That is a promise we take seriously.
royelbd does not store your full bKash or Nagad account numbers. We use tokenized references for transactions, which means even if our systems were compromised, your actual payment credentials would remain safe.
You have full control over your data on royelbd. Request a copy of your information, correct inaccuracies, opt out of marketing or delete your account entirely. Our support team processes these requests within 48 hours.
royelbd conducts regular security audits and penetration testing to identify and fix vulnerabilities before they can be exploited. Our security infrastructure is continuously updated to defend against the latest threats.
We protect your data so you can focus on what matters — enjoying the games. Join thousands of Bangladeshi players who trust royelbd with their gaming experience. Create your account today and play with confidence.